Sometimes a picture tells a thousand words. I was inspired for these drawings by the quote of Chip Heath and Dan Heath in their book Switch: How to Change Things When Change Is Hard
Trying to fight inertia and indifference with analytical arguments is like tossing a fire extinguisher to someone who’s drowning.
This got me thinking about the different kinds of situations we often end up in as organizational change practitioners. We should ask the ‘how’ question more often.
Finally, let’s add another layer to this situation, because it’s not always about us…
Moral of the story: we should be clear about the request and about the response that is required of us – BEFORE we start the engagement. If these drawings can be a conversation starter for you, feel free to use them and distribute them.
