Archives
Unraveling Social Interaction (part 6)
How tempting it is to abuse emotions in the ebb and flow of human interaction.
Unraveling Social Interaction (part 5)
Putting digital communication trough the test of the insights we gathered in the previous four articles. It turns out that unraveling human interaction is more important for digital communications.
52 Quotes of 2011
I thought it would be good to start this year gently with a presentation of the 52 ‘quotes of the week’ that I published in 2011.
Unraveling Social Interaction (Part 4)
Who could have known that in order to find out the influence of national culture on human interaction one needs to investigate the cockpit transcripts of plane crashes?
Unraveling Social Interaction (Part 3)
The resonance of the culture we grew up in causes the roles and the rules of a situation to be altered like a magnetic field. This is why we need formality.
Unraveling Social Interaction (Part 2)
What exactly is being exchanged in order to maintain or regain the balance in a relationship? And what is it exactly that needs to be balanced?
Unraveling Social Interaction (Part 1)
In a first attempt to unravel social interaction I am using the metaphors of Social Theatre and Social Economics as described by Edgar Shein.
Diagnostic Interventions
We need to recognize that no matter how neutral and innocent the questions may be, they will influence the thinking of the people in the organization
The World Belongs to the Tweakers, Not the Inventors
When Steve Jobs told us to ‘Stay hungry, stay foolish’, did he mention to be late and steal from time to time?
Gamers Will Save Our Economy (Part 9)
Gamification is not about playing games at work. It’s about solving real-life problems.
