Archives
One more time: Resistance is a good thing!
Resistance is only 1 out of 4 possible reactions; but it takes a resistance map to see it.
Quality Time is a Lie
Crushed by the sadness of an illusion that evaporates. Quality time is a lie. And everything else that is based on this idea is falling apart.
The skill-will matrix
One of the tools that I often use is the so-called Skill-Will matrix. I use this tool to predict and to plan how often my support is needed.
Once upon a time…
A fairy tale for the suffering in the workplace. Once upon a time there was a pond with the most exceptional fish one could think of. The man who took care of the pond wanted it to be the best pond of all times, and so did the fish. The man took care of everything […]
The Anatomy of an Apology
I am currently reading The Manager’s Book of Decencies – How Small Gestures Build Great Companies, by Stephen Harrison. Actually, it is more a field guide than a book, because it’s packed with real-life examples of decencies that result in major business impact, and that you can put to use in your company. Examples include: […]
Exactly HOW can I be Responsible for the Communication?
Some things in life are too simple to be true. Take for example the most effective tools that allows people to be responsible for relationships. Hint: they are available to all human beings.
Who is responsible for communication?
If you want to know who is responsible for communication, have a closer look at the meaning of ‘responsibility’.
What on Earth are we Communicating for?
What should be the result of successful communication? In this article I am building further on earlier insights about the format and the quantity of communication. Now it is time to dive into the qualitative aspect.
The Chameleon Law
In the 1944 unfinished novel Mount Analogue, René Daumal describes the travel of a company of eight, who set sail in the yacht Impossible to search for Mount Analogue, a solid, a geographical place that “cannot not exist.”
Parenting as a Management Skill … Huh? (part 4)
Perhaps the hardest lesson of all for managers is that women outperform men – by default – when it comes to managing a day-in-the-life-of.
